After you have read this chapter, you should be able to:
l Identify four major HR challenges currently facing
organizations and managers.
l List and define each of the seven major categories of HR
l Identify the three different roles of HR management.
l Discuss the three dimensions associated with HR
management as a strategic business contributor.
l Explain why HR professionals and operating managers
must view HR management as an interface.
l Discuss why ethical issues and professionalism affect HR
management as a career field.