Job Title:IT Software Quality Assurance & Control Auditor


Duties & Responsibilities:
  • Coordinate the development of service level agreements for various services offered by IT
  • Coordinate the development and delivery of education and training programs for SLA and software quality for employees and IT team
  • Serve as the company compliance officer SLA in front of the legal administration
  • Develop and implement the incidence reporting system and respond to alleged SLA violations and complaints from internal or external parties
  • Coordinate the development of software testing cycles, processes and selection of related tools
  • Perform quality analysis and integrity tests of developed software before delivery to customer
  • Point out the inefficient areas, failing the performance tests and
    suggest measures to improve SLAs
    Inspect and verify whether the employees are adhering to the SLA regulations and development guidelines



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    Urgently Needed ASAP

    Thanks & Best regards,