Concerning your request for a discount on your purchases:
I wish I could but I cannot.
When _____ (firm's name) set up the ____ (year) price schedule in the
____ (season), we tried to keep the prices on each item as low as possible.
We also set up a discount based on the quantity purchases. We explained to
our customers that these pricing schedules were based equitably on the value
of the product and the quantities being purchased.
So you can see, if we charged your shipment less, we would have to charge
someone else's shipment more. And that would be unfair to our other customers.
I know that you will understand our one-price policy. This is, obviously, the only
fair way that we can operate. It is a policy that assures all our customers the
maximum value for every dollar that they spend.