Useful Communication Tips On How To Communicate Better at Work
There is no doubt that communication is the key of our relations with others, whether in social life or at work, and despite the multi manners and ways of communication, the aim of it is very much the same; send a clear message, and make sure that the receiver (the other person) is able to understand it (the message), and to be impressed positively. However communication at work is a very important skill and attribute, because you are dealing (or communicating) with many different personalities and behaviors, different cultures and backgrounds, and what makes it more important is because you should make sure that your communication is proper, because you are following rules and policies at work, whether you are a boss or a regular employee. A good communication will ensure that you are in the right place with the right people, otherwise you might need to change your job. And you probably spend most of your waking hours at work. The people in your workplace become the faces that you see everyday. That is why it is so important that we all learn how to communicate better. Not only will better communication in the workplace improve your job, it will improve your daily interactions and in turn your overall mood and well being. Communication is more than science or lecture; it is a skill and practice that corrects your relationships and improve your personality, and by following these simple tips you can improve your relationships at work.
Tip #1 – Active Listening
Better communication skills begin with better listening. By listening, I don’t mean passive listening. To really make listening an effective communication technique you need to go beyond nodding your head. Really try to hear what your co-worker is telling you. Demonstrate empathy. Put yourself in the other person’s shoes. If you don’t understand or don’t agree asks for clarification and listen again. Remember, we are all people (even your boss) and we all have the basic human need to be heard and understood. By meeting that need you can make the people around you feel good. They will want to be around you and this will improve your job and the quality of your day to day life. Tip #2 – Mirroring Mirroring is a great practice to ensure active listening and effective communication. It works especially well when someone is voicing a complaint. When your co-worker has finished speaking, repeat back to them what they have told you in your own words. When you have finished ‘mirroring’ them ask if that is what they meant and if they need to add any more. This simple trick will prevent miscommunication down the road and make sure that your colleague feels respected, heard and understood. Practice it with the people in your life and you will all learn how to communicate better. Here is an example: Co-worker: I can’t stand this assignment you gave. It doesn’t make any sense. What does this have to do with our bigger project?Tip #4 – Tolerance
You: Let me see if I understand you. You don’t like this project. It doesn’t seem to make any sense. You don’t see how it will help with our bigger project. Is that right?
Co-worker: Yes. It seems irrelevant.
You: I am not excited about doing it either. Let me try to explain it so that it makes sense. It might seem far removed fro our greater goal but I can show you how it will connect down the road. Then you can explain the assignment knowing that your co-worker feels understood. Now he/she will be ready to hear you and listen because he/she is not distracted by their frustrations. Tip #3 – Communicate Honestly and Timely You don’t need to tell the receptionist how you feel about her new haircut. If you want to know how to communicate better, I must say you should strive to be honest with your co-workers. Being honest and expressing your concerns or questions when they arise will prevent miscommunication down the road. Don’t wait until it is to late! Miscommunication has a snowball effect. Furthermore, by being honest you are being yourself. It is important that we carve out a space where we can respect ourselves, even in the work place. People will see that you respect yourself and they will do the same.
Be tolerant of other people’s opinions and communication styles. Not everyone expresses themselves in the same way, and some ways are more effective than others. Remember too that different cultures have different ways of communicating. If you experience poor communication with someone and you suspect that their cultural background is the reason, research it. Don’t make assumptions. Research their culture, ask other people of that background. Maybe that is the reason, maybe not. Maybe they are just shy, or brutish, or whatever seems to be standing in the way. If there is someone in your workplace who does not use effective communication techniques be forgiving. Remember you can lead by example and show them how to communicate better. Actions speak louder than words. By implementing these effective communication techniques into your daily life, you can improve the quality of your relationships, especially at work. These are just a few strategies, keep reading and trying new ways, there are many tricks on how to communicate better.
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