Is pleased
Falcon Training and Development
To announce the course
Customer Service
Program Title
Certified Customer Service Professional
Implementing and Managing a Customer Complaints System
Customer Service Mindset
Excellence in Customer Service
Advanced Customer Service
Developing Internal Customer Services
Customer Relationship Management (CRM)
Excellence in Customer Service (Service Beyond Expectation)
Managing Service Quality and Customer Satisfaction
Achieving Excellence in Customer Service: Providing a Quality Service
Customer Profiling Techniques and Procedures
Service Quality and Excellence: Beyond Customer Service
Customer Focused Management
Customer Requirements Analysis
For further inquiries and request content, please communicate with
Ms : Jehan Gaber
Egypt Mob: 002 01158258349
UAE Mob 00971558853089
Tel: 0097167499496
Fax: 0097167499480